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Cheshire East: Out of Hours Contact Service

26th October 2023 @ 6:06am – by Cllr Rachel Bailey
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Cheshire East: Out of Hours Contact Service

Further to my complaint to Cheshire East regarding the failure of its 'out of hours contact service' at the weekend, they have responded as follows:

'We are very sorry that the residents of the Audlem ward were cut off; it might be a reflection of how busy things were at the weekend.

This issue will be discussed with the team to see how they found the storm period and whether arrangements/staffing need any modifications for future events'.

It is welcome that Cheshire East has apologised to 'Audlem', but I continue to question capacity of its systems and seek a contingency plan in a bid to protect against a repeat circumstance in the future.

Cllr Rachel Bailey
Audlem Ward

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