Royal Mail is poor (official)

Audlem Online has, as regular readers will be aware, run a series of news stories and Chatbox comments about local residents experiencing a very poor postal service in recent months. This deterioration coincided with the closure of the Crewe sorting office and mail now being handled via Warrington.

Now there is official confirmation (Royal Mail Performance Report) that the CW post code is the 120th worst-served area by Royal Mail. Out of how many areas, you may be asking. Well, it's out of 121 in England, Scotland and Wales. We suspected, as the whole of Great Britain was included in the results that the Outer Hebrides may be the worst area but no, the honour goes to Wigan – coincidentally just a short distance from the Warrington sorting office.

A Royal Mail spokesman said the quality of service report referred to July to September when the mail centre in Warrington was experiencing temporary teething problems which had been addressed.

This comment may, however, be complacent or misleading as all the reports on Audlem Online have been in October or November, indicating the issue is far from resolved. So, if you continue to experience late or failed deliveries, please let Audlem Online know and we will publish them.

This week's Chronicle reports that the old Crewe Sorting Office is about to be sold to Cheshire East Council in a £2.75m deal. The council would not comment on the deal but a Cheshire East councillor, David Brickhill, said he had it on good authority the deal was going through and that the site would be used to improve the station front and car parking.

The Chronicle reports that this news was a disappointment to Crewe postal workers who had hoped to reopen the sorting office which used to employ 600 staff.

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