Beware the help desk scam

AudlemOnline has received this warning from Chris Lewis. Beware the unsolicited help desk message. Help desk messages can be genuine, of course, but will not ask for user names and passwords.

The message that Chris received looked like this –

From: Help Desk
Sent: Saturday, July 9, 2016 12:26 AM
To: christopher@knightellington.plus.com
Subject: Scheduled Maintenance & Upgrade

Help Desk

Scheduled Maintenance & Upgrade

Your account is in the process of being upgraded to a newest Windows-based servers and an enhanced online email interface inline with internet infrastructure Maintenance. The new servers will provide better anti-spam and anti-virus functions, along with IMAP Support for mobile devices to enhance your usage.

To ensure that your account is not disrupted but active during and after this upgrade, you are required to kindly confirm your account by stating the details below:

* Domainuser name:
* Password:

This will prompt the upgrade of your account.

Failure to acknowledge the receipt of this notification, might result to a
temporary deactivation of your account from our database. Your account shall
remain active upon your confirmation of your login details.

During this maintenance window, there may be periods of interruption to
email services. This will include sending and receiving email in Outlook,
on webmail, and on mobile devices. Also, if you leave your Mailbox open
during the maintenance period, you may be prompted to close and reopen.

We appreciate your patience as this maintenance is performed and we do
apologize for any inconveniences caused.

Sincerely,

Customer Care Team

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