A rather late email response

Local resident Peter Oxley received this email on Tuesday about a pothole repair he had reported:

"From: CEC HighwaysFaults <webmaster@cheshirewestandchester.gov.uk>
Date: 18 June 2013 15:40
Subject: Re: Highway Fault Report – Enquiry 4744014

Customer Reference:
Enquiry Number: 4744014
Date Report Logged: 17/05/2012
Location: Whitchurch Road
Subject: Pothole

For the attention of Mr Peter Oxley

Thank you for reporting the Pothole on Whitchurch Road, Audlem. It will be investigated and appropriate action will be taken quickly if it is an emergency, otherwise it will be completed as soon as possible.

Please quote your Enquiry Reference Number if you require progress information by contacting the Customer Contact Centers on 0300 123 5020

Working together to provide better roads."

All well and good, you may think. But look at the date the pothole was reported – May 17th last year. So, if you do not receive an acknowledgement about a pothole you have reported, chase up Cheshire East. And with this fault in Whitchurch Road, let's hope it doesn't turn out to be an emergency.

This article is from our news archive. As a result pictures or videos originally associated with it may have been removed and some of the content may no longer be accurate or relevant.