Postal frustration continues

Home » Latest News » Postal frustration continues

I have been following your progress with Royal Mail. You are doing very well in receiving a reply back from them: I have not even had so much as an acknowledgement from them to my email.

I received a bill last week sent out in December, well before Christmas, and as I will now have paid late, I will be charged a surcharge.

I suppose it's the usual attitude of all these large organisations with over paid managers at the top, they simply don't care and know they will suffer no penalties themselves. So why bother with the little people. It's this country all over from our corrupt politicians to over paid senior civil servants and local authority officials.

Audlem Online says: Receiving a reply yesterday, albeit just an acknowledgement after thirteen days, resulted in a BBC interview on Radio Stoke yesterday morning. The misleading information given out by Royal Mail officials in numerous radio and TV interviews was detailed in that live interview.

Perhaps our politicians should start to ask why this Government-owned organisation has brought in an expensive chief executive from Canada who, clearly, has managed the worst Christmas mail delivery in the Royal Mail's history; cannot answer a letter in reasonable time and allows a series of misleading comments to be broadcast over a period of weeks.

We look forward to the full explanation from Royal Mail — they say they want another three weeks (14 working days) — when it arrives.


popular recent storiesAlso in the news

lord c peter
Sun 05 Jul 6:10am  |  hits: 1,078

An in-depth under-cover operation by your tireless AoL investigative team found that all three village pubs were open on schedule today for the first time in many weeks.The Bridge Inn, the Shroppie Fly and the Lord Combermere are all expecting to welcome back thirsty customers within the limits allowed by social distancing.In fact it was very quiet at 12 noon, and Peter, who lives on a Canal...

Kingbur Place parking
Tue 30 Jun 6:10am  |  hits: 984

Illegal parking continues causing problems at Kingbur Place. Offenders keep blocking the entrance to Kingbur Place which is not only annoying but also highly dangerous. A situation arising where emergency services need to access residents living there and are blocked from doing so could have serious consequences.Offenders parking their vehicles there also make it impossible to get a clear...

Festival of rransport
Fri 03 Jul 6:10am  |  hits: 847

Audlem Festival of Transport 2020It will be no surprise to you all that this year we are unable to stage our annual Audlem Festival of Transport following government guidelines. We are disappointed but your safety will always be our priority.Next year we will be back with both the Party on the Park and the Festival of Transport when we will be able to party in style and celebrate emerging...